Frequently Asked Questions (FAQ)

Q: How to place an order on Parfum time?

A: It’s simple! Browse our collection, add your favorite scents to cart, then follow the secure payment instructions during the checkout process.

Q: What payment methods do you accept?

A: We accept payment by credit card (Visa, MasterCard, American Express) and other secure payment methods specified during the order process.

Q: How can I track my order?

A: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package at any time.

Q: What is your return policy?

A: See our Return Policy for detailed information on returns and refunds. If you have any questions, please do not hesitate to contact us.

Q: Do you ship internationally?

A: Yes, we ship internationally. Fees and delivery times vary depending on the country of destination.

Q: How can I contact customer service?

A: You can contact us via our contact form on the home page.

Q: How can I be informed of special offers and new products?

A: Subscribe to our newsletter to receive exclusive updates, special offers and the latest news. Registration is done at the bottom of our home page.

Q: Are your fragrances tested on animals?

A: No, none of our products are tested on animals. We are committed to ethical and respectful practices.

Please do not hesitate to contact us if you have any further questions. Thank you for trusting Parfum time for your olfactory needs.